Terms & Conditions
The Standard Terms and Conditions mentioned on this page shall determine, manage and regulate your use of our website/s, Samsara Remit Pvt. Ltd., accessible under www.samsararemit.com
These Terms and Conditions shall act as an agreement between you, our sender, the recipient, and our organization, Samsara Remit Pvt. Ltd. (Company Registration No 39386/062/063 under Company Registrar’s Office of Ministry of Industries, Commerce and Supplies of Government of Nepal) a company registered under the laws of Nepal whose registered office is at Kholagal Marg, Lazimpat-02, Kathmandu, Nepal.
All of the terms mentioned on this page shall be applied with full effect. By using our website and our services, you have agreed to accept all the Terms and Conditions that have been mentioned on this page.
1.1. Samsara Remit Pvt. Ltd. website(s): These refer to any websites/URL such as www.samsararemit.com, which is created, owned, and operated by Samsara Remit Pvt. Ltd. and are used to provide services to our Clients.
1.2. Terms and Conditions: These refer to all of the points of information, rule, regulations, and amendments mentioned on this page and act as an agreement between the Clients and the organization.
2.1. These Terms and Conditions regulate the use of all the services provided by Samsara Remit Pvt. Ltd. - whether it be face to face, online, via telephone, or any other means of providing service.
2.2. Samsara Remit Pvt. Ltd. primarily provides services to transfer money between countries and acts as a promoter of foreign exchange. These Terms and Conditions solidify this claim.
3.1. The Client must ensure that all the information provided to Samsara Remit Pvt. Ltd. is accurate, correct, and up-to-date.
3.2. The organization may communicate with the Client using the data they have provided. The customer must read any messages sent by the organization.
3.3. The Client can track all of their transactions on Samsara Remit Pvt. Ltd. via their respective customer portal on samsararemit.com.
3.4. Along with transactions processed, all fees charged are also shown in the customer portal. The Client should regularly check their Samsara Remit Transfer balance and transaction statement and report to our Customer Service in the occurrence of any irregularities or if they wish to get clarification.
3.5. If the Client claims a refund for an unauthorized transaction or incorrectly executed transfer on Samsara Remit Pvt. Ltd., they must notify our organization as soon as they become aware of the situation and no later than thirty (30) days from the date of the transaction/transfer.
3.6. It is the Client's responsibility to take reasonable steps to ensure the secrecy of their login details. The Client should never disclose their login details to anybody.
3.7. The Client should change their login password at regular intervals (every 3-6 months) to reduce the possibility of a security breach.
3.8. If the Client suspects that their login details have been lost, stolen, or altered, they should immediately contact Samsara Remit’s Customer Service and file a report.
3.9. Samsara Remit Pvt. Ltd. holds and may exercise the right to suspend/close or limit some of the functionalities of the Client’s account in the case that it is suspected that any of the security features of the organization have been compromised. In this case, Samsara Remit Pvt. Ltd. will inform the Client about this restriction or suspension as soon as possible.
3.10. Samsara Remit Pvt. Ltd. holds the right to suspend entirely or limit some of the functionalities of a Client’s account on reasonable grounds relating to the unauthorized or fraudulent use of its services or if the Terms and Conditions have been breached by the Client.
4.1. Other than the content you (the Client) own, under these Terms and Conditions, Samsara Remit Pvt. Ltd. and/or its licensors own all the intellectual property rights and materials contained in this Website.
4.2. You are granted a limited license only for purposes of viewing the material contained on this Website and for using the services of our organization.
5.1. Samsara Remit Pvt. Ltd. holds the right to suspend and terminate your account with no notice in the following cases:
5.1.1. If you breach any of the conditions indicated in these Terms and Conditions.
5.1.2. If we believe or we have proof that you are in violation of any law or regulation applicable to the use of our services and involved in any way in fraudulent activity, money laundering, or other criminal activity.
6.1. You hereby indemnify to the fullest extent Samsara Remit Pvt. Ltd. from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.
7.1. The Terms and Conditions mentioned on this page are governed and interpreted by the laws of Nepal and shall be subject to changes and amendments by the law.